Privacy Policy

Last updated: October 17, 2026

At Kitchen Foundry, accessible at kitchenfoundry.shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or contact us.

1. Information We Collect

We may collect the following categories of information:

• Personal Information: Your name, billing address, shipping address, email address, and phone number.

• Order Information: Products purchased, order history, payment status, and delivery details.

• Payment Information: Payment details are processed by our payment service providers. We do not necessarily store full payment card details on our servers.

• Technical Information: Your IP address, browser type, device information, and website usage data.

• Communication Information: Information you provide when contacting our customer service team.

2. How We Use Your Information

We use your personal information to:

• Process and fulfill orders.

• Arrange shipping and delivery.

• Process payments, returns, and refunds.

• Respond to customer service inquiries.

• Send order confirmations and important service updates.

• Improve our website, products, and customer experience.

• Detect, investigate, and prevent fraud or unauthorized activity.

• Comply with applicable legal and regulatory obligations.

• Send promotional communications where permitted by law and, when required, with your consent.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website traffic, and improve your browsing experience.

You can manage cookies through your browser settings and, where available, our website's cookie preferences. Disabling certain cookies may affect some website features.

Where required by applicable law, we will request your consent before using non-essential cookies or similar technologies.

4. How We Share Your Information

We may share relevant information with trusted third parties when necessary to operate our business, including:

• E-commerce and website hosting providers.

• Payment processing providers.

• Shipping and delivery companies.

• Customer service and communication providers.

• Analytics and website performance providers.

• Professional advisers, regulators, or law enforcement authorities when legally required.

We do not sell your personal information in exchange for money. Third-party providers are expected to handle information in accordance with applicable privacy and data protection requirements.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, handling returns, resolving disputes, maintaining business records, and complying with legal obligations.

When information is no longer required, we will take appropriate steps to delete it or anonymize it, subject to applicable law.

6. Data Security

We use reasonable technical and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information.

• Request restrictions on certain processing activities.

• Object to certain uses of your information.

• Request a copy of your information in a portable format.

• Withdraw consent where processing is based on consent.

• Opt out of direct marketing communications.

To exercise your rights, contact us using the details provided below. We may need to verify your identity before processing your request.

8. Marketing Communications

If we send promotional emails, you can unsubscribe at any time by using the unsubscribe link in the message or by contacting us.

Even if you opt out of marketing communications, we may still send essential messages relating to your orders, payments, deliveries, or customer service requests.

9. International Data Transfers

Some of our service providers may process information outside your country of residence. Where required, we will take appropriate steps to ensure that international transfers of personal information comply with applicable data protection laws.

10. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children who are not legally permitted to use the relevant services without appropriate authorization. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter and take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website operations, or legal requirements. Any updates will be published on this page, along with the revised date where appropriate.

13. Contact Information

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Kitchen Foundry
Website: kitchenfoundry.shop
Address: 3 Bow Brickhill Rd, Woburn Sands, MK17 8QD, United Kingdom
Phone: +44 1525 303614