Shipping Policy

Brand Name: Kitchen Foundry
Website: kitchenfoundry.shop
Last Updated: October 17, 2026

At Kitchen Foundry, we aim to process and deliver your orders as quickly and efficiently as possible. This Shipping Policy explains our order processing times, estimated delivery times, and shipping procedures.

1. Order Processing Time

Our standard order handling time is 0–1 business day.

Orders are processed after payment has been successfully confirmed. Orders placed on weekends or public holidays may be processed on the next business day.

Please note that processing times may occasionally be extended during busy periods or due to circumstances beyond our control.

2. Shipping and Delivery Time

Our estimated shipping time is 3–7 business days after your order has been dispatched.

Delivery times are estimates and may vary depending on your delivery location, courier services, weather conditions, public holidays, or other unexpected circumstances.

3. Shipping Costs

Any applicable shipping fees will be displayed during checkout before you complete your purchase.

If free shipping is offered on your order, the applicable conditions will be displayed on our website or during checkout.

4. Order Confirmation and Tracking

Once your order has been placed, you may receive an order confirmation by email.

If tracking information is available for your shipment, it will be provided once your order has been dispatched. Please allow some time for tracking information to become active in the carrier's system.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed or dispatched.

6. Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact our customer service team.

We will do our best to help you check the shipment status and determine the appropriate next steps. Delivery delays caused by carriers or other external circumstances may be outside our direct control.

Nothing in this section limits your rights under applicable consumer protection laws.

7. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us with your order number and, where possible, photographs of the issue.

We will review your request and help arrange an appropriate resolution in accordance with our Return and Refund Policy and applicable law.

8. Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We will try to accommodate your request before dispatch, but changes or cancellations cannot be guaranteed once an order has been processed or shipped.

9. Contact Information

If you have questions about shipping, delivery, or an existing order, please contact us:

Kitchen Foundry
Website: kitchenfoundry.shop
Address: 3 Bow Brickhill Rd, Woburn Sands, MK17 8QD, United Kingdom
Phone: +44 1525 303614